Home > #7 > Comcast- Top dog or bad dog?

Comcast- Top dog or bad dog?

I chose to research Comcast Cable Company because according to the ranking of the top ten cable TV MSOs in the U.S in 2008 found in our book, Comcast had the most number of subscribers at 24,182,00. After researching the company I found out many interesting things, including the fact that they are currently involved in a merger with NBC Studios. As of now reaction from analysts are mixed but one blogger for forbes.com Adam Hartung believes that if the newly merged company created creative teams with “the right permission and resources, NBCU/Comcast could be the next great media company.” However it seems that Comcast might not have as easy a time with many websites popping such as comcastmustdie.com and cutthecable.com. One blogger on cutthecable.com complained how all the profits of the company go toward its already rich shareholders instead of to the company. The ending their blog post by sarcastically saying, so remember the next time you’ paying your Comcast bill that it goes to the support of the underprivileged families of Philadelphia 76ers Basketball players.” Another blogger claimed that Comcast basically robs their customers because of their overpriced packages, “Comcast won’t blink twice when stealing from you – but they call it “PROFIT MAXIMIZATION.” Although there are a lot of blogs devoted to bringing down Comcast, not all comments are negative. One woman stated in her blog, mymoneyblog.com that even though she knew there were cheaper options of cable networs she liked being about to use her Tivo and the speed of the Cable Internet. She then went on to say that she was easily able to get a discount for her next Comcast bill. “With a 10-minute phone call, I just saved another $105 ($60+$45) off of retail. And from the way she talked, it seemed like the computer has already pre-approved each customer for certain levels of discounts.” Another blogger said that they did not think Comcast was exceptionally great but due to the fact that there were no other Cable networks available in his area he feels “stuck.” After all of my research I found that the most problems people find with Comcast Cable Company are their high prices and their customer service organization called “Customer Care.” Although it seems that a lot of people have various issues with Comcast Cable Company it seems that they are able to keep their top spot in the cable industry due to their fast technology and wide availability.

 

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Categories: #7
  1. tessdoez
    February 18, 2011 at 9:36 pm

    Riley,
    The content here is perfectly acceptable, but in order to get credit for the blog please proofread, since there are many careless errors including missing words and missing or misplaced quotation marks. Please email me (tessdoez@gmail.com) when you have made all of your corrections so I can give you credit on Blackboard.

  2. February 18, 2011 at 10:22 pm

    I chose to research Comcast Cable Company because according to the ranking of the top ten cable TV MSOs in the U.S in 2008 found in our book, Comcast had the most number of subscribers at 24,182,00. After researching the company I found out many interesting things, including the fact that they are currently involved in a merger with NBC Studios. As of now, reaction from analysts are mixed but one blogger for forbes.com, Adam Hartung, believes that if the newly merged company created creative teams with “the right permission and resources, NBC/Comcast could be the next greatest media company.”

    However, it seems that Comcast might not have as easy a time with many websites popping such as comcastmustdie.com and cutthecable.com. One blogger on cutthecable.com complained about how all the profits of the company go toward its already rich shareholders instead of to their employees and the surrounding community. The blogger ended their post by sarcastically saying, “so remember the next time you’re paying your Comcast bill that it goes to the support of the underprivileged families of Philadelphia 76ers Basketball players.” Another blogger claimed that Comcast basically robs their customers because of their overpriced packages, “Comcast won’t blink twice when stealing from you – but they call it PROFIT MAXIMIZATION.”

    Although there are a lot of blogs devoted to bringing down Comcast, not all comments are negative. One woman stated in her blog on mymoneyblog.com, that even though she knew there were cheaper options of cable networs she liked being about to use her Tivo and the speed of the Cable Internet. She then went on to say that she was easily able to get a discount for her next Comcast bill. “With a 10-minute phone call, I just saved another $105 ($60+$45) off of retail. And from the way she talked, it seemed like the computer has already pre-approved each customer for certain levels of discounts.” Another blogger said that they did not think Comcast was exceptionally great but due to the fact that there were no other Cable networks available in his area he felt “stuck.”

    After all of my research I found that the most problems people find with Comcast Cable Company are their high prices and their customer service organization called “Customer Care.” Although it seems that a lot of people have various issues with Comcast Cable Company it seems that they are able to keep their top spot in the cable industry due to their fast technology and wide availability.

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